Each Community Manager (CM) is assigned to oversee fellows within their region. They are your first point of contact for:
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Learning guidance and program expectations.
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Resolving basic technical or learning issues.
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Escalating urgent concerns to the central support team.
π How to Reach Your Community Manager:
The 3MTT Nigeria Telegram Channel has Support Fellows who are available to assist you with:
π οΈ Troubleshooting basic tech issues.
π Questions about assignments, projects, or deadlines.
π© Directing you to the right learning resources.
π How to Access Support Fellows:
Each state-based 3MTT community has dedicated volunteers who help fellows by:
π Organizing in-person meetups and networking sessions.
π Providing peer-to-peer learning support.
π Answering general inquiries about program policies and expectations.
π How to Connect with Community Volunteers:
If your issue is beyond what your Community Manager, Support Fellows, or Volunteers can resolve, you can contact the official support team via email.
π§ For general 3MTT inquiries: support@3mtt.training
π§ For Darey.io platform issues (live classes, AI assistant, technical problems): support@dareymail.com
To ensure every fellow gets help when needed, 3MTT and Darey.io host live support calls where you can:
π‘ Get real-time troubleshooting assistance.
π¬ Ask questions directly to program facilitators.
ποΈ Receive updates about program timelines and expectations.
π Check your email and community announcements for upcoming support sessions.
Whenever you need help, start with your Community Manager, then reach out to Support Fellows and Community Volunteers. If the issue remains unresolved, contact the official support team via email or join a live support session.
π You are never aloneβhelp is always available! Stay engaged, ask questions, and make the most of this incredible learning experience.